![]() This article will share the most significant benefits businesses can gain from using WhatsApp Business.Įxcited? Let’s dive in. ![]() Today, WhatsApp continues evolving and has penetrated a new niche: marketplaces. In 2009, WhatsApp could only be used to send and receive texts with time, users could voice call, video call, send and receive gifs and emojis, and form groups. In the past 13 years, it has successfully driven out competitors like Skype and has become the primary channel of communication for people all over the world.Įver since its inception, WhatsApp’s app design (and therefore its intended use) has evolved. To put it into perspective, 1 in 4 people use this popular messaging app today. That’s the number of people that use WhatsApp globally.
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